Repairs

Steps for Repair Jobs

Yes, we do Stained Glass repair jobs.

If you have a damaged stained-glass window, door panel, lamp, hanging panel, or suncatcher that you would like repaired we can help.

Here are the steps to take-

·        Contact us via email or phone with photos and dimensions of the piece and your location.

-        From these details we will get an idea of whether it’s possible for us to assist and we will reply to you with an estimate of the cost of the repair. This is still dependent on whether we can access matching glass for the piece.

·        If you decide to go ahead with the repair, we will need to see the piece in person to assess the glass and ensure that we can go ahead.

·        We will let you know if we can complete the repair, will give you a quote and timeframe that we can complete the job within.

-        The quote will take into consideration the price of the glass and where we have to source it from, the other materials needed, the time to repair the piece, the time and cost in travel.

·        At this point we will need you to confirm that you would like us to complete the job and make a payment of 50% of the quoted price.

-        You will receive an invoice and the work will not be started until payment is made.

·        We will complete the repair job within the time frame as agreed. The remainder 50% of the quote must be paid on completion and you will receive an invoice for this payment.

·        Please enquire below-